Rug Cleaning Newport

Our rug cleaning service at The Carpet Cleaning Professor follows a meticulous process to ensure your rugs are thoroughly cleaned, refreshed, and revitalised.

Here’s how our service works:

1. Pre-Inspection: We begin by inspecting your rug to assess its condition, identify the type of fibres, check for any existing damage, and determine any specific treatment needs. This step helps us choose the most appropriate cleaning method.

2. Dust Removal: Before the wet cleaning process begins, we remove dust and particulate matter from the rug. This is typically done with a high-grade vacuum or a specialised beating process, which ensures that the rug is free from loose dirt and debris that can affect the quality of the cleaning.

3. Pre-Treatment: Depending on the rug’s material and the type of stains present, we apply a pre-treatment solution that helps to break down the stains and prepare them for removal during the cleaning process.

4. Cleaning: We use a method suitable for the rug’s fibres, typically either hot water extraction or dry cleaning. Hot water extraction involves injecting hot water and cleaning solutions into the rug and then extracting them, which cleans deep within the fibres. Dry cleaning is used for more delicate rugs and involves using minimal moisture to prevent damage.

5. Rinse and Extraction: The rug is thoroughly rinsed to remove any residue of the cleaning solution, which prevents re-soiling and helps maintain its texture and colour.

6. Drying: Proper drying is crucial to prevent mould and mildew. We use professional drying techniques, which may include air movers, dehumidifiers, or a controlled drying environment, depending on the rug's specific requirements.

7. Post-Cleaning Inspection: Once the rug is dry, we conduct a final inspection to ensure that it meets our high standards and your expectations. We check for any remaining stains, ensure proper drying, and review the overall cleanliness and appearance of the rug.

Our rug cleaning process is designed to provide a deep clean while preserving the integrity and extending the life of your rug. We use environmentally friendly and fabric-safe cleaning agents, ensuring the safety of your household and the durability of your rug.

If you have specific concerns or need advice on maintaining your rug after cleaning, we’re here to help and provide ongoing support.

At The Carpet Cleaning Professor, we have the expertise and equipment to clean a wide variety of rug materials, ensuring each type is treated with the utmost care and appropriate cleaning techniques.

Here are some of the common rug materials we can clean:

1. Wool: Known for its durability and softness, wool rugs require specific cleaning methods to avoid shrinkage and colour bleeding.

2. Silk: Delicate and luxurious, silk rugs need gentle handling and specific cleaning agents to preserve their sheen and texture.

3. Cotton: Cotton rugs are quite absorbent and can attract dirt easily. We use methods that effectively clean and dry these rugs to prevent mildew and odour.

4. Synthetic Fibres: Including nylon, polyester, and polypropylene, these are durable and stain-resistant rugs that can handle more vigorous cleaning techniques.

5. Natural Fibres: Such as jute and sisal, these rugs require dry cleaning methods to prevent damage from excessive moisture.

6. Oriental and Persian Rugs: These often valuable rugs need specialised care to maintain their colours and intricate patterns.

Before we begin any cleaning process, we conduct a thorough inspection to identify the specific type of rug material and its condition.

This careful evaluation helps us choose the safest and most effective cleaning solutions and methods. We are committed to using eco-friendly and fabric-safe cleaning agents that effectively clean without damaging the rug.

Whether your rug is a delicate antique or a modern synthetic, you can trust The Carpet Cleaning Professor to provide a thorough clean that revitalises and preserves its beauty.

If you have a rug with specific cleaning needs or made from a material not listed here, please contact us. We are always ready to discuss and advise on the best approach for cleaning various types of rug materials.

Yes, at The Carpet Cleaning Professor, the safety of your children and pets is of utmost importance to us. We use cleaning products that are specifically chosen for their safety and effectiveness.

Our cleaning solutions are:

- Non-toxic: We select products that do not contain harmful chemicals, ensuring they are safe for use around children and pets.

- Eco-friendly: Our cleaning agents are environmentally friendly, which not only protects your family but also helps preserve the environment.

- Biodegradable: This ensures that our cleaning process is gentle on the planet and safe for your home.

We understand the concerns about chemical sensitivities and the potential impact on pet health, which is why we are transparent about the products we use.

Before we commence any cleaning process, we can discuss the specific products we will use, providing complete transparency and peace of mind.

If you have particular concerns about allergies or sensitivities for your pets or family members, please let us know, and we can accommodate your needs accordingly. We're committed to providing a cleaning service that is safe, effective, and tailored to your specific requirements.

The duration of the rug cleaning process can vary depending on several factors, including the size of the rug, its material, the degree of soiling, and the specific cleaning method used.

At The Carpet Cleaning Professor, here is a general guideline on how long the process might take:

1. Pre-Inspection and Setup: This initial step involves inspecting the rug and setting up the cleaning area, which usually takes about 10 to 15 minutes.

2. Dust Removal: We start with dusting or vacuuming the rug to remove surface dirt and particulates. This stage can take another 10 to 20 minutes depending on the rug's size and the amount of dirt.

3. Pre-Treatment: Applying pre-treatment solutions to address specific stains or high-traffic areas might take an additional 10 to 15 minutes.

4. Cleaning: The actual cleaning process, using either hot water extraction or dry cleaning methods, typically requires about 20 to 60 minutes. The time can vary significantly based on the cleaning method and the rug’s condition.

5. Drying: Drying time is the most variable component, often taking several hours. We use air movers to speed up this process, but it's generally advisable to allow at least 6-8 hours for the rug to fully dry, depending on the ambient conditions and the rug's material.

6. Post-Cleaning Inspection: A final inspection to ensure the rug is thoroughly cleaned and meets our standards usually takes about 5 to 10 minutes.

In total, the entire rug cleaning process from start to finish can take anywhere from a few hours to a full day, particularly when considering drying times.

We strive to complete the cleaning as efficiently as possible while ensuring a thorough and high-quality service.

If you have specific time constraints or need the rug cleaned by a certain time, please let us know in advance, and we will do our best to accommodate your needs. We are committed to delivering a professional and timely rug cleaning service.

Yes, at The Carpet Cleaning Professor, we specialise in removing tough stains from rugs. We understand that stains from spills, pets, and everyday wear and tear can be challenging, but with our advanced techniques and high-quality cleaning products, we are well-equipped to tackle even the most stubborn stains.

Here’s how we approach tough stain removal:

1. Assessment: We start by examining the rug and the stain to determine its type and the best approach for removal. Different stains require different treatments, such as specific solutions for organic stains like food and pet accidents, or chemical treatments for oil-based stains.

2. Pre-Treatment: We apply a specialised pre-treatment solution to the stained area. This solution is designed to break down the stain molecules, making them easier to remove during the cleaning process.

3. Deep Cleaning: Using the appropriate cleaning method, such as hot water extraction or dry cleaning, we focus on the stained areas to ensure thorough removal. For particularly stubborn stains, multiple treatments may be necessary.

4. Post-Treatment: If any stains remain after the initial cleaning, we apply targeted treatments to further reduce or eliminate the marks.

5. Final Inspection: We conduct a final inspection with you to ensure that the stains have been completely removed and that you are completely satisfied with the results.

It's important to note that the success of stain removal can depend on several factors, including the age of the stain, the type of material, and how long the stain has been set.

While we cannot guarantee the removal of all stains, we are often successful in significantly reducing or completely removing tough stains.

If you have a particular concern about a stain on your rug, please let us know, and we can provide tailored advice and treatment options. We're committed to restoring your rug to the best possible condition.

Yes, at The Carpet Cleaning Professor, we offer a satisfaction guarantee on our rug cleaning services.

We are committed to providing the highest standard of cleaning and ensuring that you are completely satisfied with the results.

Our guarantee includes:

1. Re-Cleaning: If you are not satisfied with the initial cleaning results, we will re-clean the concerned areas of your rug at no additional charge. We strive to address any specific issues or concerns you may have following the initial cleaning.

2. Refund Policy: If, after the re-cleaning, you are still not satisfied with the outcome, we offer a full refund for the services provided.

We value your satisfaction highly, and we believe it is important to stand behind our work with a strong guarantee.

Our aim is to provide a service that not only cleans but also restores and enhances the appearance and longevity of your rugs. We stand behind our work because we believe in the quality of our service and the expertise of our team.

If you have any issues or concerns after your rug has been cleaned, please don't hesitate to contact us immediately. Your satisfaction is our top priority, and we are committed to ensuring that you are fully satisfied with our service.

To ensure the rug cleaning process is as efficient and effective as possible, there are a few steps you can take to prepare before our team arrives.

Here’s what you can do:

1. Clear the Area: Please remove any small items, furniture, or personal belongings from the area around the rug. This makes it easier for us to access the rug and ensures nothing gets in the way during the cleaning process.

2. Vacuum the Rug: If possible, give your rug a thorough vacuuming to remove surface dirt and debris. This helps us focus on the deeper cleaning and stain removal during our visit.

3. Identify Problem Areas: If there are specific stains or areas of concern on your rug, point these out to us before we begin. This will help us tailor our treatment to address these issues effectively.

4. Provide Access: Ensure there is clear access to the area where the rug is located. This might involve making sure there is parking available for our equipment and clear pathways in your home or business.

5. Pets and Children: For the safety of your pets and children, and to avoid distractions during the cleaning process, it's a good idea to keep them in another room or a safe area away from the cleaning space.

6. Communicate Special Requirements: If your rug has any special cleaning requirements or if you have specific instructions regarding the use of certain cleaning agents, please inform us in advance so we can prepare accordingly.

By following these simple steps, you can help us provide a more thorough and timely cleaning service. If you have any questions about preparing for our visit or any specific requests, please don't hesitate to contact us at The Carpet Cleaning Professor. We’re here to help and ensure your rug cleaning experience is smooth and satisfactory.

The frequency of professional rug cleaning depends on several factors, including the level of foot traffic, the presence of pets or children, and any specific environmental conditions that might affect the rug.

At The Carpet Cleaning Professor, we generally recommend the following guidelines:

1. High Traffic Areas: Rugs in high-traffic areas such as hallways, living rooms, and kitchens should ideally be cleaned professionally at least once a year. This helps to maintain their appearance and prolong their life by removing ingrained dirt and wear.

2. Moderate Traffic Areas: For rugs in rooms with moderate foot traffic, a professional cleaning every 18 to 24 months should suffice.

3. Low Traffic Areas: Rugs in areas that receive less foot traffic, such as bedrooms or formal dining rooms, can typically be cleaned every two to three years.

4. Special Circumstances: If you have pets, or small children, or if anyone in your household has allergies, you may need to have your rugs cleaned more frequently. Pet dander, spillages from young children, and the need to reduce allergens may necessitate cleaning your rugs every 6 to 12 months.

Regular professional cleaning not only keeps your rugs looking their best but also removes allergens and dirt that can wear down the fibres over time. If you are unsure about the best cleaning schedule for your rugs, feel free to contact us at The Carpet Cleaning Professor.

We can provide tailored advice based on your specific needs and the type of rugs you have.

Yes, professional rug cleaning can significantly help with allergies and respiratory issues. Rugs can trap a variety of allergens, such as dust mites, pet dander, pollen, and mould spores, which can aggravate symptoms for individuals with allergies or respiratory conditions.

At The Carpet Cleaning Professor, our rug cleaning process is designed to remove these allergens effectively. We use methods such as hot water extraction, also known as steam cleaning, which penetrates deep into the fibres of the rug to remove not just surface allergens but also those embedded deeper within the rug.

Regular cleaning of rugs not only removes existing allergens but also helps prevent the accumulation of new allergens, contributing to a healthier indoor environment.

This can lead to a noticeable improvement in the symptoms of allergy sufferers and those with respiratory issues, such as asthma.

For homes with allergy sufferers, we recommend more frequent cleaning to maintain low allergen levels in the home.

Additionally, our use of hypoallergenic and non-toxic cleaning products ensures that our cleaning process is safe and effective without introducing new irritants into your home.

If someone in your household suffers from allergies or respiratory conditions, please let us know, and we can tailor our cleaning methods to address these concerns, specifically providing a cleaner, healthier living environment.

No, professional rug cleaning carried out correctly should not cause fading or damage to the fabric. At The Carpet Cleaning Professor, we are highly skilled in handling a variety of rug materials and are meticulous in choosing the appropriate cleaning methods and solutions to ensure there is no damage to your rug.

Here’s how we safeguard your rugs during the cleaning process:

1. Fabric Assessment: Before any cleaning begins, we thoroughly assess the type of fabric and dye stability of your rug. This enables us to select the most suitable cleaning method and detergents that are effective yet gentle enough to prevent damage and colour fading.

2. Test for Colourfastness: We perform a spot test on a small, inconspicuous area of the rug to check for colour bleeding. Only after ensuring the safety of the fabric do we proceed with the cleaning process.

3. Use of Gentle, Safe Cleaning Agents: We use pH-appropriate cleaning agents that are specifically formulated for use on rugs. These products clean effectively without harsh chemicals that can degrade fabric fibres or cause colours to fade.

4. Controlled Cleaning Techniques: Our cleaning methods, such as hot water extraction or dry cleaning, are executed with precision to avoid over-wetting or excessive heat, both of which can contribute to fabric shrinkage or colour fading.

5. Professional Handling and Drying: After cleaning, rugs are properly rinsed and dried using techniques that ensure quick and even drying to prevent any mildew growth or fabric distortion.

Our extensive experience and careful approach mean that your rugs are cleaned thoroughly while maintaining their beauty and integrity. If you have concerns about specific rugs or their care requirements, please discuss these with us. We can provide additional reassurances and tailor our cleaning methods to suit the particular needs of each rug, ensuring the best possible outcome.